We’ve reimagined Authorize.net with new features and better insights that will help you boost your business.
The new Authorize.net offers our partners a simpler, more connected, and more intelligent experience to help increase your productivity.
What's new for partners
The new Authorize.net offers you:
- Faster merchant onboarding
- A task-oriented dashboard and streamlined workspaces to help you work more efficiently
- Better reporting and analytics to support smarter decision making
- An AI-first approach to support that's available 24/7
Accelerate your merchant onboarding
We've optimized the merchant onboarding flow to make it even faster than before, with clear, easy-to-follow steps. You can use:
- Portfolio default to automatically generate sales profiles for a seamless start every time
- Pricing templates, predefined with product pricing and configurations that reduce repetitive tasks and minimize errors
Generating a sales profile
Task-oriented dashboard and connected workspaces for efficiency
Authorize.net comes with an all-new task-oriented dashboard to help you get more done every day. You can customize it to meet your needs and narrow your focus. The dashboard includes:
- Quick Actions for effortless one-click access to the tasks you perform most often
- Business Insights that include metrics and actionable insights to fuel your decision making and help increase profitability
- News Center for all the latest product updates and business opportunities to strengthen your growth potential
Task-oriented partner dashboard
Our smart, streamlined workspaces are connected to the new dashboard to help you complete tasks faster. Each workspace—merchants, reports, portfolio, account—brings together related tasks with one-click actions for easy merchant management. To find and manage individual tasks and items, you can use:
- Smart Search, a Google-like search functionality that quickly finds individual merchants, transactions, invoices, and more
- Quick Filter, which provides intelligence for faster completion of your everyday tasks, such as driving merchant activation or resolving fraud reviews
- Drill-down links for easy access to the details of any task or item
Advanced reporting and analytics
The new Authorize.net comes with a range of reporting, including:
- Updated insights for a comprehensive look at your portfolio analytics
- Deeper insights to increase profitability with key metrics and actionable insights
- Summaries with data visualizations to help you quickly spot trends
And a seamless connection between the Business Insights dashboard and the reporting workspace makes it easy for you to zoom in on any individual data point.
Partner report workspace showing a selection of available reports
Partner report example: Pending Activation Merchants
AI-first approach to help and support
To ensure you can get help whenever you need it, we've integrated AI-powered support into Authorize.net. 'Ask Anet' answers your questions quickly. It also provides related suggestions when appropriate and will soon be able to transfer you seamlessly to a human agent when their help is needed. And you still have the option to call our support team and speak directly to a human agent at any time, too.
Coming soon: more tools to support your merchants
We'll be adding further tools to help you perform more actions on behalf of your merchants, enabling full service management and giving more control over your portfolio. This means you won't need to lean on Authorize.net support to execute some of the service requests that they do today. We’re focused on giving partners full control of the merchant experience, opening the potential for additional service revenue and improved retention.
Ready to learn more?
If you already use Authorize.net, you can toggle between the classic and the new experiences to make your transition smoother. Or explore our website for more about how Authorize.net’s new features and insights can help you maximize your business.
