Offer customers a great government payment processing experience

As a public agency or government organization or agency, you depend on bringing in revenues—whether you're a town or city collecting taxes, a library charging fines, or a public utility billing its customers. To make payments easier, you need a reliable payment platform that can:

  • Let you offer customers a great payment experience, with a choice of payment methods 
  • Help you get paid quicker and reliably
  • Inspire trust around security and fraud prevention
  • And is easy to set up and use—but has you covered with always-on support
     

Authorize.net is a payment platform that meets those needs—and much more. It's built on 20+ years of innovation with the strength of Visa that can be ideal for public and government payment processing.

two municipal workers walking down stairs of a government building smiling and talking

A one-stop shop government payment solution

Our platform empowers you to accept payments online, on mobile devices, in person, or over the phone. Customers can pay using cards, contactless payments, and eChecks with options for subscription payments and other recurring billing options.

We can provide you with a one-stop payments solution, or you can maintain connections to your existing shopping cart, gateway, bank, or eCommerce platform. Authorize.net can also makes it easy to connect payments to other parts of your business, like your accounting system, and to add more connections further down the line.

The benefits of our government payment solution

We simplify payments without dumbing things down. With Authorize.net, you get more solutions, more support, and more strength to stand on.

Give your customers choice

When you're focused on servicing your community, it pays to make a number of payment methods available to them. With Authorize.net, you can accept credit and debit cards, eChecks, and digital payments like Apple Pay and PayPal.

Effortlessly update cardholder information

When expired, lost, or stolen cards get replaced, there's a risk that customers' payment information won't get updated. Account Updater is a great way to automatically update cardholder information to help you keep getting paid. No need for customers to enter their new card details, and no risk of missing a payment for a vital service.

Manage ongoing and recurring billing

Authorize.net makes it easy to manage payment for government services you provide on a subscription or recurring billing basis, such as memberships, property taxes, or utility bills. Use our billing options—including Automated Recurring Billing (ARB)—to enable customers to make recurring or installment payments via card, eCheck, or direct from their bank account, for regular or varying amounts. Recurring options help make billing become more efficient and secure, and you don't have to re-enter billing and payment details for every transaction.

Defend against fraudsters

You can't afford losses to fraudsters, and you need to meet customers' expectations for secure payments. Our Advanced Fraud Detection Suite can help you to keep bad transactions out. Reduce the potential costs and losses associated with fraudulent transactions and protect your revenues by accepting more legitimate ones.1

Make payments easy for returning customers

You can streamline checkout for returning customers so they don't have to re-enter their payment details. Add in our secure Customer Information Management solution to store their payment information securely on our servers (which also simplifies your PCI DSS compliance scope).

Take paper out of the payment process

Mailing printed invoices is a hassle—for you and your customers—especially if you're looking to reduce your reliance on paper or pursuing digital transformation. With Authorize.net you can send digital invoices to any customer with an email address. Digital invoices can even speed up payment by allowing customers to pay anytime on their computer or mobile device by card or eCheck.

Get the financial reporting you need

Naturally you'll want to have details of past transactions and any fraudulent activities at your fingertips. Our comprehensive reporting—covering areas like transactions and settlement—gives you the transparency you need.

Connect payments to other parts of your business

We offer a one-stop government payment solution, but Authorize.net also can integrate with many popular shopping carts, payment processors, and eCommerce platforms, and with other applications like accounting software. It's also easy to swap elements out at a later date or add more connections as you go.

Get real support from real people

When you have questions or need help, we're here. Our team of real humans is ready to support you by phone, email, or live chat. We also have online resources to guide you, including videos, webinars, demos, and blog posts, plus an active online community of Authorize.net users who share knowledge and best practices. Our dedicated team of experts have over 25 years of experience working with government entities.2

1 May incur additional fees.
2Authorize.net was founded in 1996.

Let's start a conversation about our government payment solution

We'd love to hear about your payment acceptance needs and challenges and discuss how Authorize.net can meet them. Call us on 1-888-323-4289.